Communications Lead

Summary

The Communications Lead serves as the primary communications business partner to leaders closest to the work, translating business priorities into clear communications that drive employee understanding, leadership alignment, accountability, and execution.

Reporting to the Internal Communications Leader, this role develops and executes communication plans that support operational objectives, business transformations, leadership communication, organizational change, workforce alignment, and crisis preparedness. The Communications Manager partners closely with plant leadership, Human Resources, Operations, Safety, Legal, Community Relations, and business stakeholders to ensure employees receive timely, relevant, and actionable information that supports business performance and sustainable execution.

As Solar & Semiconductor MAP continues to evolve, this role plays a critical part in helping leaders communicate priorities, progress, risks, gaps, and recovery actions while building employee understanding and engagement.

Essential Functions

Leadership Communications & Business Partnership

• Serve as a communications partner and advisor to plant and functional leaders.
• Develop communication plans that support business priorities, operational objectives, organizational changes, and strategic initiatives.
• Create communication materials including:
• leader talking points
• presentations
• business updates
• FAQs
• communication toolkits
• meeting materials
• Support leadership visibility and communication effectiveness.
• Help leaders translate business priorities into clear messages employees can understand and act upon.

Workforce Communications

• Develop and execute employee communication plans aligned to business goals and operational priorities.
• Translate complex business, operational, and organizational topics into clear employee-facing communications.
• Support workforce understanding of priorities, expectations, progress, and business performance.
• Reinforce accountability, ownership, and execution through effective communication.
• Coordinate communication support for employee meetings, town halls, and leader-led engagement activities.

Change Communications

• Develop communication strategies supporting organizational change, business transformations, workforce initiatives, and operational transitions.
• Create and execute communication plans that help employees understand the rationale, impact, timing, and expectations associated with change.
• Support leaders in communicating change consistently and effectively.
• Develop manager communication resources that strengthen organizational alignment and adoption.

Continued

Manufacturing & Operational Communications

• Partner with Operations and plant leadership to support manufacturing communications.
• Develop communications supporting:
• operational milestones
• production achievements
• safety priorities
• quality initiatives
• business performance
• operational improvements
• Ensure employees understand how their work contributes to broader business objectives.
• Reinforce key messages related to safety, quality, delivery, cost, and performance.

Crisis Communications & Issues Management

• Support development and maintenance of crisis communications plans, messaging, and preparedness tools.
• Coordinate communication activities during operational incidents, business disruptions, workforce events, and sensitive issues.
• Develop employee, leadership, stakeholder, and external communication materials as required.
• Participate in communication preparedness activities and crisis exercises.
• Support post-incident communication reviews and continuous improvement efforts.

Content Development & Storytelling

• Develop employee-facing content that reinforces business priorities and organizational goals.
• Create business updates, success stories, employee spotlights, operational milestone communications, and leadership messages.
• Ensure communications are aligned with approved messaging frameworks and enterprise narratives.
• Partner with Communications teams to maintain consistency across channels and audiences.

Communications Planning & Execution

• Create communication plans, timelines, and implementation strategies for business initiatives.
• Coordinate communication activities across multiple functions and leadership teams.
• Ensure communications are delivered accurately, consistently, and on schedule.
• Track communication activities and manage execution against established priorities and timelines.
• Identify communication risks and recommend mitigation plans.

Measurement & Continuous Improvement

• Monitor communication effectiveness and employee engagement.
• Collect feedback and identify opportunities to strengthen communication programs and outcomes.
• Track communication performance measures and provide recommendations for improvement.
• Apply lessons learned and best practices to strengthen future communications efforts.

Preferred Skills

• Experience supporting communications within manufacturing, industrial, technology, energy, semiconductor, or advanced materials environments.
• Experience supporting workforce communications and organizational change initiatives.
• Experience supporting operational incidents, issues management, or crisis communications.
• Experience working in highly matrixed organizations.
• Experience developing leadership communication materials and communication toolkits.

Scope & Decision-Making Authority

• Develops and executes communications plans supporting assigned business areas and leadership teams.
• Serves as a communications advisor and resource to leaders within designated areas of responsibility.
• Coordinates communications activities across multiple stakeholder groups and functions.
• Determines communication tactics, messaging recommendations, and implementation plans within established governance frameworks.
• Supports communication preparedness and response activities for business and operational issues.
• Escalates enterprise-level, highly sensitive, or reputational matters to communications leadership and Corporate Communications.
• Operates within approved communication strategies, governance processes, and brand standards.

Required Work Experience

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or related field.
• 5+ years of experience in communications, employee communications, corporate communications, manufacturing communications, public relations, or related disciplines.
• Experience developing and executing communication plans and communication programs.
• Experience supporting leaders through change initiatives, operational communications, or workforce communications.
• Strong writing, storytelling, presentation development, and stakeholder management skills.
• Ability to simplify complex information and communicate effectively with diverse audiences.
• Ability to manage multiple projects and priorities simultaneously.

Success Measures

• Increased employee understanding of business priorities and organizational objectives.
• Effective execution of communication plans supporting operational and business goals.
• Strong leadership communication effectiveness and employee engagement.
• Successful communication support for organizational changes and workforce initiatives.
• Effective crisis communications preparedness and response support.
• Consistent communication of priorities, expectations, progress, gaps, and recovery plans.
• Strong partnerships with leadership, operations, HR, and business stakeholders.
• Timely delivery of high-quality communication programs and materials.
• Measurable improvement in communication effectiveness and employee alignment.

Competencies